Campus Technology

Articles (21)

Adding a Network Printer

Instructs users how to add a networked printer to their device.

Adding Shared Email Account to Outlook

When gaining access to a shared email account, these are the steps to add it to access it.

Choosing Where to Store University Files

This article explains how to choose a storage location for University files, keep shared information accessible, and prepare files for an employee’s transfer or departure.

Clearing Browser Cache-Cookies

This helps user fix common issues that occur in the browser.

Company Portal Software Installation

This article details how to install software that is available in the company portal.

Docking Station Reset

Instructions for a user to reset docking station and run updates to troubleshoot peripheral issues.

How to purchase technology at UBalt

This article will outline the steps to purchase technology at the University.

Mapping Network Drives

This article demonstrates how to map network drives on a Windows PC.

Office 365 Installation

This gives users instructions how to download and install Office 365.

Papercut - Adding pages to your account

Instructions for users to add pages to their account.

Remote Assistance Preparation (Windows)

When an OTS technician is going to connect to your device to offer remote assistance, please follow these instructions.

Restoring Folders

This will assist users in restoring previous versions of folders if something was deleted or is having issues.

Running Windows Updates

This article gives the user guidance on how to run Windows updates.

Setup new UBalt Account Instructions

Instructions for new users on the login process.

Software Center for Application Downloads - Desktops

This article gives users instructions for using Software Center to download applications.

UBalt Virtual Workspace

This article gives users the walkthrough for using the VDI.

Using Google Drive and sharing files with external users

If users need assistance to shared files with external users. Instructions how to use Google Drive.