My Recently Visited Services

Use this form to request assistance for media and classroom needs.


Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.


Request an accommodation, ask about our policy or report an accessibility issue


Technology loans are available for students to assist with online educations. Loans to students are granted by semester on a first come first serve bases.


Do you need assistance from OTS Users Support Group


We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.


Submit an issue to OTS.


Supervisors will use this form to request technology items for an incoming employee.


Submit a listening tour request.


Submit files securely to the UBalt Law Clinic.


Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?


Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?


Report an issue the BPD is having with IT needs.


Need a laptop cart with 15 laptops (delivery on-campus only)?


All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.

OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.


Please provide feedback on your experience with the University of Baltimore website.


Have a technology-related need?


Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)


Request a physical hardware token to perform multi-factor authentication (MFA).


Law students use this form to securely upload files with personal information requested by the Office of Law Admissions.


Problems with Zoom or Panopto Software