My Recently Visited Services

A web-based tool used for collaborating on documents and projects. Document collaboration functionality includes document workflow, document versioning, and document check-out.


Need access to an optional prevention or compliance training? Submit the request here.

Report an issue the BPD is having with IT needs.

Problems with Zoom or Panopto Software


We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.

Technology loans are available for students to assist with online educations. Loans to students are granted by semester on a first come first serve bases.

Select this service for larger efforts requiring more than 100 hours from OTS resources or involves multiple groups at UB that requires coordination.

Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.

Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?

Need access to an application?

Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)

Are you having a problem with Sakai, Voicethread, Panopto, or RP Now?
Would you like to provide feedback about Sakai?

Need Sakai training?
Assistance with course development or revision?

Use this form to request timesheet approval and review permissions for managers and other employees. Please see the following list of regular and contractual workgroups for reference when filling out the request: http://www.ubalt.edu/about-ub/offices-and-servi...

Need help with creating or modifying a report or query?

Need a laptop cart with 15 laptops (delivery on-campus only)?

Faculty and staff may use this form to indicate which technology they need from UBalt for working on and off campus.

If you need to print pages with color, you can submit the page(s) through this service.


Need help copying content into your Sakai site?

Request new departments, data changes and department reorganization.

Having issues with applications connected to Sakai (i.e. RP Now, Voicethread, Panopto)? Click to find out how to get help.

Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?