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Do you need assistance from OTS Users Support Group
We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.
Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.
Use this form to request timesheet approval and review permissions for managers and other employees. Please see the following list of regular and contractual workgroups for reference when filling out the request: http://www.ubalt.edu/about-ub/offices-and-servi...
Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)
Use this form to request assistance for media and classroom needs.
Supervisors will use this form to request technology items for an incoming employee.
Use this form to securely provide the Office of Human Resource at The University of Baltimore.
All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.
OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.
Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?
Need a laptop cart with 15 laptops (delivery on-campus only)?
Request consultation and other services from CELTT. We will reach out to you within 72 hours to discuss your needs, and we look forward to working with you.
Submit a business process or problem for an effectiveness and efficiency review with possible technology solutions.