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Need access to an application?

We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.

Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.

Request consultation and other services from CELTT. We will reach out to you within 72 hours to discuss your needs, and we look forward to working with you.

Nominate faculty or staff for the CELTT newsletter spotlight.

Use this form to request assistance for media and classroom needs.

Are you experiencing issues with Workday?

All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.

OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.

Request UBalt website and/or MyUBalt Portal updates, questions and issues

Supervisors will use this form to request technology items for an incoming employee.

Submit files securely to the UBalt Law Clinic.

Use this option to report production and development issues.

Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?

Report a digital accessibility issue on the UBalt website, MyUBalt portal, Canvas, SharePoint site or other digital content storage area.

Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?

Request the deletion of a SharePoint/Teams site.

Report an issue the BPD is having with IT needs.

Have questions about Workday?

Use this form to securely provide the Office of Human Resource at The University of Baltimore.

Submit this request form if you need access to the local administrator account on your OTS device. This request requires supervisor, executive and OTS approval.

Have a technology-related need?

This service is a request for single sign-on (SSO) to be setup for a new application.

Problems with Zoom or Panopto Software