My Recently Visited Services

Technology loans are available for students to assist with online educations. Loans to students are granted by semester on a first come first serve bases.

Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.

Vendor's proposal submission

Do you need assistance from OTS Users Support Group

Have questions about Workday?

Need access to an application?

Please provide feedback on your experience with the University of Baltimore website.

Submit this request form if you need access to the local administrator account on your OTS device. This request requires supervisor, executive and OTS approval.

Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)

Provide feedback and suggestions for the MyUBalt portal and UBalt website

All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.

OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.

Submit an issue to OTS.

A web-based tool used for collaborating on documents and projects. Document collaboration functionality includes document workflow, document versioning, and document check-out.

Vendor's question(s) submission

Have a technology-related need?

Submit an enhancement request with the Workday team.

Are you experiencing issues with Workday?

Request a physical hardware token to perform multi-factor authentication (MFA).

Request an accommodation, ask about our policy or report an accessibility issue

Need access to an optional prevention or compliance training? Submit the request here.

Request consultation and other services from CELTT. We will reach out to you within 72 hours to discuss your needs, and we look forward to working with you.

Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?