Popular Services
Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?
All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.
OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.
Do you need assistance from OTS Users Support Group
The following form is to allow designated Baltimore City College IT staff a way to report classroom issues to the University of Baltimore Office of Technology Services User Support Team for fixing or repairing issues within the Business Center classrooms. If the user requires immediate support during business hours, skip the form and call the OTS Call Center at 410-837-6262, to report the issue.
Select this service for larger efforts requiring more than 100 hours from OTS resources or involves multiple groups at UB that requires coordination.
Supervisors will use this form to request technology items for an incoming employee.
Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)
Need help with creating or modifying a report or query?
Technology loans are available for students to assist with online educations. Loans to students are granted by semester on a first come first serve bases.
Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.
Request UBalt website and/or MyUBalt Portal updates, questions and issues
We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.
Use this form to request assistance for media and classroom needs.
Use this form to securely provide the Office of Human Resource at The University of Baltimore.
Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?
A web-based tool used for collaborating on documents and projects. Document collaboration functionality includes document workflow, document versioning, and document check-out.
Law students use this form to securely upload files with personal information requested by the Office of Law Admissions.
Request a physical hardware token to perform multi-factor authentication (MFA).
Need changes to the web site, be granted access or receive training?
Submit this request form if you need access to the local administrator account on your OTS device. This request requires supervisor, executive and OTS approval.