Popular Services

Are you experiencing issues with Workday?

Do you need assistance with a computer issue?

Have questions about Workday?

Need access to an application?

Request consultation and other services from CELTT. We will reach out to you within 72 hours to discuss your needs, and we look forward to working with you.

Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)

Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?

Do you have questions or issues with your student account?
To safeguard your personal information, please do not type personal identifiable information in the form.

Select this service for larger efforts requiring more than 100 hours from OTS resources or involves multiple groups at UB that requires coordination.

Supervisors will use this form to request technology items for an incoming employee.

Submit an enhancement request with the Workday team.

All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.

OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.

Technology loans are available for students to assist with online educations. Loans to students are granted by semester on a first come first serve bases.

Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.

Need help with creating or modifying a report or query?

Faculty and staff may use this form to indicate which technology they need from UBalt for working on and off campus.

We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.

Report an issue the BPD is having with IT needs.

Use this form to securely provide the Office of Human Resource at The University of Baltimore.

Need a laptop cart with 15 laptops (delivery on-campus only)?

Use this form to request assistance for media and classroom needs.

Submit a business process or problem for an effectiveness and efficiency review with possible technology solutions.

Do you have questions or issues with your student account?

Problems with Zoom or Panopto Software