Popular Services

Submit an issue to OTS.


Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.


Technology loans are available for students to assist with online educations. Loans to students are granted by semester on a first come first serve bases.


Select this service for larger efforts requiring more than 100 hours from OTS resources or involves multiple groups at UB that requires coordination.


Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?


All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.

OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.


Do you need assistance from OTS Users Support Group


Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)


Have a technology-related need?


Supervisors will use this form to request technology items for an incoming employee.


Need changes to the web site, be granted access or receive training?


Request UBalt website and/or MyUBalt Portal updates, questions and issues


Request consultation and other services from CELTT. We will reach out to you within 72 hours to discuss your needs, and we look forward to working with you.


Use this form to securely provide the Office of Human Resource at The University of Baltimore.


Having an issue with technology?


Are you experiencing issues with Workday?


Use this form to request assistance for media and classroom needs.


Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?


A web-based tool used for collaborating on documents and projects. Document collaboration functionality includes document workflow, document versioning, and document check-out.


Submit files securely to the UBalt Law Clinic.


Submit this request form if you need access to the local administrator account on your OTS device. This request requires supervisor, executive and OTS approval.


Need a laptop cart with 15 laptops (delivery on-campus only)?


We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.


Law students use this form to securely upload files with personal information requested by the Office of Law Admissions.