Popular Services

Do you need assistance with a computer issue?


Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?


Supervisors will use this form to request technology items for an incoming employee.


If you need to print pages with color, you can submit the page(s) through this service.


Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)


Use this form to securely provide the Office of Human Resource at The University of Baltimore.


Request consultation and other services from CELTT. We will reach out to you within 72 hours to discuss your needs, and we look forward to working with you.


Use this form to submit help requests, suggestions and feedback to the Office of Technology Services. Your suggestion will be handled by the OTS Call Center.


Do you have questions or issues with your student account?
To safeguard your personal information, please do not type personal identifiable information in the form.


Faculty and staff may use this form to indicate which technology they need from UBalt for working on and off campus.


All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.

OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.


Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?


We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.


Technology loans are available for students to assist with online educations. Loans to students are granted by semester on a first come first serve bases.


Need help with creating or modifying a report or query?


Use this form to request assistance for media and classroom needs.


Select this service for larger efforts requiring more than 100 hours from OTS resources or involves multiple groups at UB that requires coordination.


Do you have questions or issues with your student account?


Request help or report issues during website content planning, page configuration and testing.


Problems with Zoom or Panopto Software


Need a laptop cart with 15 laptops (delivery on-campus only)?


A web-based tool used for collaborating on documents and projects. Document collaboration functionality includes document workflow, document versioning, and document check-out.


Need access to an optional prevention or compliance training? Submit the request here.