Popular Services
Do you need assistance from OTS Users Support Group
Need OTS to help with improving an enterprise software/technology or business process?
Or have a question about an enterprise software function or process?
Supervisors will use this form to request technology items for an incoming employee.
Use this form to request assistance for media and classroom needs.
Report an issue with an enterprise software application (e.g. PeopleSoft, ImageNow or Salesforce)
Technology loans are available for students to assist with online educations. Loans to students are granted by semester on a first come first serve bases.
Select this service for larger efforts requiring more than 100 hours from OTS resources or involves multiple groups at UB that requires coordination.
Need help with creating or modifying a report or query?
Use this form to securely provide the Office of Human Resource at The University of Baltimore.
All purchases of IT related hardware, software, and services must be reviewed by the Office of Technology Services (OTS) prior to purchase. Use this form to request an OTS review of products and services that you are considering or intend to purchase.
OTS reviews procurements for compatibility with both USM and institutional Information Technology security and architecture policies and standards. All procurements must also be reviewed by the Office of Procurement. Please contact them directly if you have not already engaged them in your process.
We inspire solutions and creative approaches to institutional challenges through data collection, research and analysis.
Request help or report issues during website content planning, page configuration and testing.
Having issues related to Media, Lab, Teaching Lab, or Classroom issues on campus?
Request a physical hardware token to perform multi-factor authentication (MFA).
Request consultation and other services from CELTT. We will reach out to you within 72 hours to discuss your needs, and we look forward to working with you.