Reset UBalt Password Without Old Password
Reset UBalt Password With Old Password
Reset UBalt Password Without Old Password
If you've forgotten your UBalt password:
A. Select Forgot my password on the UBalt log-in screen.
OR
B. Visit mypw.ubalt.edu. This will redirect you to the Microsoft password reset interface.
On the Password Reset page:
- Enter your username formatted as netID@ubalt.edu in the Email or Username field.
- Enter the CAPTCHA characters in the text box.
- Click Next
Verify Password Reset:
You will be required to verify that you are resetting your password using an alternate contact method. If your account is registered with Microsoft Authenticator, or an alternate email or phone number is on file for your account, you will have the option to verify using one of these methods. Contact the OTS Call Center (410.837.6262) if you do not have an alternate method of contact registered or your alternate contact methods are not valid.
Verify by Email
Verify by Text
Verify by Notification in Microsoft Authenticator
Verify by One-Time Code in Microsoft Authenticator
Verify by Email
To use email to verify your password reset, select Email my alternate email and click Email.
You will receive an email to your alternate email address from Microsoft with a verification code. Enter the verification code and click Next.
When the code is verified, proceed to the next step to enter a new password.
Verify by Text
To receive your verification code by text message, select Text my mobile phone. Enter your alternate phone number in the text box provided. The phone number you enter must match the alternate phone number that is on file for your account. Select Text.
You will receive a verification code via text to your phone number. Enter the verification code and click Next.
When the code is verified, proceed to the next step to enter a new password.
Verify by Notification in Microsoft Authenticator
To verify by notification in Microsoft Authenticator, select Approve a notification on my authenticator app and click Send Notification.
A number will display.
A Microsoft Authenticator notification will prompt you on your mobile device to enter a number to sign in. Enter the number and select Yes.
Once the code is verified, you will automatically proceed to the next step to enter a new password.
Verify by Code in Microsoft Authenticator
Open the Authenticator app on your mobile device and locate the one-time password code. It will update every 30 seconds.
Enter the code in the verification code text box and click next.
Once the code is verified, you will automatically proceed to the next step to enter a new password.
Enter New Password
Enter your new password and confirm your new password in the text box. Click here for Password Requirements and Tips.
Select Finish.
A confirmation will display when your password is reset.
Reset Your Password With Old Password
If you remember your old password, to reset it:
- Visit myaccount.microsoft.com and log in using your UBalt credentials.
- In the Password area, select Change Password.
- You will be prompted to verify your identity using an alternate contact method, with preference given to the Authenticator app if it is configured. If your alternate contact methods are not current, click Cancel and follow the steps to Update your Security Info.
Follow the prompts to complete the verification using number matching or a one-time passcode using the Authenticator app, or to enter the code received to your alternate email or phone number, and click Verify to proceed to the next step.
- Enter your new password and confirmation. Click here for Password Requirements and Tips.
Select Submit.
A confirmation message will display.