As part of our ongoing commitment to security, we are implementing Microsoft Multi-Factor Authentication (MFA) for all university applications accessed via single sign-on. This change is designed to provide an extra layer of protection for your account and our university's data.
On the date you opt in, you will be required to use Microsoft MFA to sign in to all UBalt applications accessed via single sign-on. After this requirement is put in place you will need to authenticate on all devices you are using to log into your UBalt accounts.
To get started with Microsoft MFA, please follow these steps:
Step 1: Sign out of all UBalt accounts using your UBalt credentials
On desktop and laptop devices, visit portal.office.com and sign out of your account by clicking on your picture icon or initials in the top right corner. Close out your desktop applications, including Outlook, Teams, Zoom, etc.
On mobile devices log out of any apps using your UBalt credentials, including but not limited to Microsoft Outlook, Microsoft Teams, Zoom, Workday, TeamDynamix, Canvas, etc.
Step 2: Download the Microsoft Authenticator App
Check your device to determine if you already have the Microsoft Authenticator app.
If you already have the Microsoft Authenticator app on your device, skip to step 3.
If you do not have the app, follow the instructions for downloading the app for your device:
- For iPhone: Go to the App Store and search for "Microsoft Authenticator." Download and install the app.
- For Android: Go to the Google Play Store and search for "Microsoft Authenticator." Download and install the app.
Alternatively, you can also scan the QR code at this link.
Follow the instructions to install the app on your phone, but do not open it yet.
Step 3: Setting Up and Registering Your Account
1. Sign in to portal.office.com using your NetID@ubalt.edu.
When logging in, your user name must be formatted as [NETID]@ubalt.edu. A user’s email address or NETID alone will not be accepted.
2. Click "Next" on the More Information Required prompt.
3. If you already have the Microsoft Authenticator app, click "Next" when you see the Microsoft Authenticator message. Otherwise click 'Download Now' to download the app.
4. Next, you will see the Set up your Account prompt. Leave it open in your browser and go the app on your mobile device.
5. Open the app.
- If this is the first time you've used the app, accept the privacy policy. Select Scan a QR Code option, giving access to the camera if necessary.
- If you already have accounts registered with the Authenticator app, click on the Customize and Control icon in the upper right corner and select Work or school Account. Select Scan QR Code when prompted.
6. Go back to your computer browser, click on Next in the Set up your account message until you see a QR code appear:
Note: If the session times out, you will need to click on the Back button to try again.
7. Scan the QR code on your computer with the Microsoft Authenticator app. You must scan the QR code from the Authenticator app, not your camera app. If you have issues scanning the QR code, click on the “Can’t scan image” and a code will appear
8. On your mobile device, tap “Or enter code manually” and enter the code from the browser:
- If prompted, click “Allow” to receive Authenticator notifications
You should now see your UBalt account added to the home screen of the Microsoft Authenticator.
9. In your computer browser you will see the Let’s try it out message, like what is shown below. Enter the number that is displayed into the app and click “Yes”.
10. Click 'Next' and then 'Done'.
11. Your Microsoft Authenticator app is now activated and you will automatically be signed in.